Rwanda-based • Remote-first

Reliable IT Services for Rwanda’s Growing Businesses

We help SMEs, NGOs and Government stay online, secure and productive with managed IT, cloud, and project consulting.

24/7 Monitoring & remote support
100% Hosted in trusted cloud platforms
15+ years Combined team experience

IT Services Rwanda at a glance

  • Local engineers with global certifications
  • Remote-first support across Rwanda and the region
  • Security-first mindset with clear SLAs
  • Monthly reporting and proactive health checks
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Services built for Rwanda’s organisations

We deliver managed IT, cloud solutions, and projects entirely online or onsite across Rwanda—helping teams stay secure, compliant, and productive.

A

Managed IT Services (MSP – Retainer)

  • 24/7 remote monitoring and support
  • Proactive maintenance and patching
  • User support and ticketing
  • Backup and recovery management
View MSP Plans
B

Cloud & SaaS Reselling

  • Microsoft 365 and Google Workspace licensing
  • Cloud backup and storage
  • Cybersecurity SaaS (email security, endpoint protection)
  • Domain, DNS and business email setup
View Cloud Services
C

Project-Based Consulting

  • IT infrastructure design and deployment
  • Cloud migration projects (email, servers, storage)
  • Cybersecurity audits and hardening
  • NGO and Government IT projects and training
View Consulting Services

Who we serve

Tailored IT support for mission-driven organisations across Rwanda.

NGOs & Development Agencies

  • Secure remote work and collaboration
  • Grant-compliant data protection
  • Connectivity and branch rollouts

Government & Public Sector

  • Network and datacenter modernisation
  • Cybersecurity audits and training
  • Cloud migration and citizen services

Private Sector / SMEs

  • End-user support and device lifecycle
  • Email, domain, and SaaS onboarding
  • Business continuity and backups

Why choose us

Local expertise with modern tooling, designed to keep your organisation secure and productive.

1
Local Rwanda-based team

On-the-ground knowledge with rapid response times.

2
Remote-first support model

Solve issues fast with secure remote tools and 24/7 monitoring.

3
Clear SLAs & monthly reporting

Transparent performance metrics and proactive recommendations.

4
Vendor-neutral advice

Recommendations based on fit, not commissions.

5
Scalable solutions

Flexible packages that grow with your users and sites.

6
Security-first approach

Built-in backups, MFA, and best-practice hardening.

MSP Pricing Overview

Transparent retainers designed for predictable support and security. All plans include onboarding and monthly reporting.

Bronze

From $599/month

Up to 10 users

  • Remote monitoring & patching
  • Email & endpoint protection
  • Helpdesk during business hours
  • Quarterly health reviews
Choose Bronze

Silver

From $1,199/month

Up to 25 users

  • 24/7 monitoring & response
  • Onsite visits per SLA
  • Backup & recovery management
  • Monthly reporting & vCIO session
Choose Silver

Gold

From $1,999+/month

50+ users

  • Advanced SOC monitoring
  • Custom SLAs & compliance reporting
  • Cloud architecture & cost optimisation
  • Dedicated service manager
Choose Gold

All plans can be customised to your organisation’s needs.

Ready to stabilise your IT and focus on your mission?

Let’s align on your goals and build a roadmap for secure, reliable IT operations.

Book a Free 30-Minute Discovery Call

Request a Quote

Tell us about your team, and we’ll recommend the right mix of managed services, cloud, and projects.

Email: [email protected] • Phone: +250 700 000 000